I can't remember my username or password to get into the access control API

If you can't remember your username and/or pasword when logging in to the access control API, or you've entered incorrect details, look at the possible solutions that we give you below:   

Possible causes:

  • You don't have Wi-Fi or GPRS connection.
  • Invalid username or password.


Check that you have a Wi-Fi or GPRS connection. If so, check yoiu have entered your userame and pasword correctly.

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