If the reader doesn't work properly when trying to read the bar code or QR code in the access control, check this information:
- The performance uploaded isn't the correct one.
- The PDA cursor isn't inside the blank space of the API reader
- The laser doesn't activate when we press the scan button.
- Restart the PDA.
- Upload the correct performance.
- Reinstall Powertools and the Access Control application that correspond to our PDA model following the article: Installation manual.