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How to configure ticket images

You can configure the images of the PDF Ticket from 4 different sections in CPanel:

Event > Communication > Ticket Content: Main Image, Main Banner and Secondary Banner. This section is available for the Organizer, not for the Channel.

Event management > Ticket template: Header image, Background Ticket image, Event image and banners. This section is available for the Organizer, not for the Channel.

Sales channels > Own channels > Channel contents > Ticket: Header image and Banner images.

Sales channels > Sales requests > Communication > Content Ticket: Main image, Main banner, Secondary banner, Header image and Banner Body.

Size of the images

Events

Main image: 360x430 px.

Main banner: 520x856 px.

Secondary banner: 520x420 px.

Main image of the tickets' printer: 624x696 px.

Banner: 456x112 px.

 

Channels

Header image: 1076x56 px.

Banner Image: 520x420 px.

Passbook channel 350x60px

Header banner: 670x56 px.

Channel Banner 300x242

 

Ticket templates

Image Header: 1076x56 px.

Image Background Ticket: 636x430 px.

Image of the event: 360x430 px.

Main banner: 520x856 px.

Secondary Banner: 520x420 px.

Banner Channel: 520x420 px.

 

Sales requests

Main image: 360x430 px.

Main banner: 520x856 px.

Secondary banner: 520x420 px.

Main image of the tickets' printer: 624x696 px.

Banner: 456x112 px.

 

To upload the image of each section, it is necessary to attach each one by clicking on Change image.

Hierarchy of images

The hierarchy in the order of the ticket images configured is the following:

  1. Event
  2. Channels
  3. Sales requests
  4. Ticket templates
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