How to configure the surcharges for an event

To configure the surcharges for tickets, invitations and promotional tickets, in Event Management > My events, go to Prices > Surcharges.

To set a surcharge at event level, you have three configuration options:

• Fixed surcharge: Define the surcharge in numerical amount.

• Percentage: Defines the surcharge as a percentage value 

• New price range:Use the ranges to introduce surcharges depending on the price of the tickets.

You also have the possibility of stating the minimum and maximum surcharges that can be applied to your tickets. Before moving on to the next section, remember to click on Save changes.

In the same tab, you also have the option to configure the surcharges for invitations and the surcharges for promotional tickets.

If you want a channel to have certain surcharges for this event, you can easily configure it in the section Channels> Surcharges, within the Event, here you can set alternative surcharges for a specific channel (Example: - Remove surcharges in box office channel).

• Use the default surcharges of the event. This option is the one that is marked, you don't have to do anything else.

• Define specific surcharges for the channel. Once this option is selected, the options to be configured will be displayed :
  
  
  •     Surcharges for tickets.
  •     Surcharges for tickets with promotion.
  •     Surcharges for invitations.

Once we have configured it, we have to save changes, and the channel surcharges for this specific event will be configured.