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  1. Client Support
  2. FAQ's

FAQ's

CPANEL

  • How to create season pack performances
  • How to review my event without publishing it
  • How to add surcharges
  • How to manage a user
  • How to set up a sales channel
  • How to create an event
See all 27 articles

Box Office

  • How to create complimentary tickets in box office
  • How to configure a printer in box office
  • How to install the Box Office app
  • How to add discounts in box office
  • How to make reservations in box office
  • How to find a transaction in box office
See all 8 articles

Printing

  • How to change the IP configuration of the Citizen CL400S printer
  • How to change the IP configuration of the Zebra CX430T
  • How to change picture darkness on the CL400S Citizen printer
  • How to change picture darkness on the zebra GX430T printer
  • What to do when there's a paperjam in the citizen CL400S printer
  • What to do when there's a paper jam in the Zebra GX430T Printer
See all 8 articles

Access Control

  • How to validate tickets in Onebox Access Control
  • I can't connect to the access control API
  • I can't remember my username or password to get into the access control API
  • I can't upload performances in my pda, API or Access Control
  • Wi-Fi networks don't appear when I scan for them in access control on my PDA
  • Scanmanwedge or scanwedge message
See all 8 articles
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